Privacy Policy & POPIA Notice
Effective Date: 19 August 2026
Last Updated: 19 August 2026
1. INTRODUCTION
Goal Minder Trading & Projects (“Goal Minder”, “we”, “us” or “our”) respects the privacy of individuals and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you visit our website, contact us, submit an enquiry, request a quotation, communicate with us or otherwise interact with our business.
Goal Minder Trading & Projects is committed to processing personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”) and other applicable South African laws.
POPIA establishes conditions for the lawful processing of personal information and provides data subjects with rights concerning their personal information.
2. ABOUT GOAL MINDER TRADING & PROJECTS
Goal Minder Trading & Projects
Address:
149 A Elsburg Road
Germiston 1401
Johannesburg, South Africa
Telephone:
010 023 2383
Mobile:
074 502 7920
062 463 9188
Email:
info@goalmindertrading.co.za
Website:
www.goalmindertrading.co.za
3. PERSONAL INFORMATION WE MAY COLLECT
Depending on how you interact with us, we may collect personal information such as:
Full name
Company name
Email address
Telephone or mobile number
Physical or business address
Information contained in enquiries
Project or engineering requirements
Information contained in drawings, photographs or documents submitted to us
Information relating to quotations and business enquiries
Correspondence and communications with us
Technical information relating to your use of our website, where applicable
We will endeavour to collect only information that is reasonably necessary for a specific and legitimate business purpose.
POPIA requires responsible parties to process personal information lawfully and for specific, explicitly defined and legitimate purposes.
4. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information when you:
Complete a contact or enquiry form on our website
Request a quotation
Contact us by telephone
Contact us by email
Contact us through WhatsApp or another communication channel
Submit drawings, photographs or project information
Request information about our services
Enter into a business relationship with us
Communicate with our employees or representatives
Where appropriate, we will inform you about the purpose for which your information is being collected.
5. WHY WE USE YOUR PERSONAL INFORMATION
We may process your personal information for purposes including:
Responding to enquiries
To respond to your questions, requests and enquiries.
Providing quotations
To understand your requirements and prepare quotations or proposals.
Providing services
To communicate with you and perform services or obligations arising from a business relationship.
Project communication
To communicate regarding engineering, workshop, maintenance or project requirements.
Customer administration
To maintain appropriate business records and manage our relationship with customers and prospective customers.
Legal and regulatory compliance
To comply with legal, regulatory, accounting or other applicable obligations.
Business protection
To protect our rights, property, systems and legitimate business interests.
POPIA permits processing on several lawful bases, including consent, contractual necessity, legal obligations and legitimate interests, where the relevant statutory requirements are satisfied.
6. LAWFUL PROCESSING
Goal Minder will process personal information in accordance with the applicable conditions for lawful processing under POPIA.
These principles include:
Accountability
Processing limitation
Purpose specification
Further processing limitation
Information quality
Openness
Security safeguards
Data subject participation
We will take reasonable steps to ensure that personal information is processed fairly, lawfully and transparently.
7. CONSENT
Where consent is required by applicable law, Goal Minder will request appropriate consent before processing personal information for that purpose.
Where processing is based on consent, you may withdraw your consent, subject to any legal or contractual limitations.
Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. POPIA expressly recognises a data subject’s ability to withdraw consent, while preserving processing already lawfully undertaken.
8. DIRECT MARKETING
We will only use personal information for direct marketing where permitted by applicable law.
Where POPIA requires consent, we will obtain the appropriate consent before sending electronic direct marketing communications.
You may object to receiving direct marketing communications from us and request that we stop sending such communications.
POPIA specifically regulates direct marketing and provides data subjects with rights concerning unsolicited electronic communications.
9. SHARING PERSONAL INFORMATION
We will not sell your personal information.
Where necessary for legitimate business purposes, personal information may be shared with appropriate third parties such as:
Service providers assisting us with website hosting
IT and technology providers
Communication service providers
Professional advisers
Accounting or administrative service providers
Legal or regulatory authorities where required by law
Other service providers where necessary to provide a requested service
Where third parties process personal information on our behalf, we will take reasonable steps to ensure that appropriate safeguards and contractual obligations are in place.
10. SECURITY OF PERSONAL INFORMATION
We take reasonable technical and organisational measures to protect personal information against:
Loss
Unauthorised access
Unauthorised disclosure
Unauthorised alteration
Unlawful processing
Accidental destruction
Other security risks
However, no electronic transmission or storage system can be guaranteed to be completely secure.
POPIA requires responsible parties to implement appropriate security safeguards against risks such as loss, unauthorised access and unlawful disclosure.
11. DATA BREACHES
If Goal Minder becomes aware of a security compromise involving personal information, we will assess the incident and take appropriate steps in accordance with POPIA and applicable law.
Where legally required, affected data subjects and/or the Information Regulator will be notified.
12. RETENTION OF PERSONAL INFORMATION
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless:
The law requires a longer retention period;
The information is required for a legitimate business purpose;
The information is required for contractual purposes;
The information is required for the establishment, exercise or defence of legal claims; or
Another lawful basis for retention applies.
Once personal information is no longer required, reasonable steps will be taken to securely delete, destroy or anonymise it where appropriate.
Specific retention periods should be confirmed and inserted by Goal Minder based on its actual business and legal requirements.
13. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies or similar technologies to support website functionality, security, performance and, where applicable, analytics.
Where cookies collect personal information or are used for purposes requiring consent, appropriate consent mechanisms will be implemented.
You may also be able to control cookies through your web browser settings.
Important: Before publishing this section, Goal Minder should confirm whether the website actually uses Google Analytics, Meta Pixel, Google Ads, reCAPTCHA, embedded maps, WhatsApp widgets or other third-party tracking technologies.
14. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services.
Goal Minder is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before submitting personal information.
15. YOUR RIGHTS AS A DATA SUBJECT
Subject to applicable legal requirements and limitations, you have rights under POPIA that may include the right to:
Ask whether we hold personal information about you;
Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion or destruction of personal information where legally appropriate;
Object to certain processing;
Object to the processing of your personal information for direct marketing;
Withdraw consent where processing is based on consent;
Lodge a complaint concerning the processing of your personal information.
These rights are recognised under POPIA, including rights of access, correction/deletion and objection.
16. HOW TO EXERCISE YOUR RIGHTS
To make a privacy-related request, contact Goal Minder Trading & Projects using the details below:
Email:
info@goalmindertrading.co.za
Telephone:
010 023 2383
Mobile:
074 502 7920 / 062 463 9188
Please provide sufficient information to allow us to identify you and understand the nature of your request.
We may need to verify your identity before processing certain requests.
17. INFORMATION OFFICER
Goal Minder Trading & Projects should designate an Information Officer in accordance with applicable POPIA requirements.
Information Officer:
[Insert Name]
Email:
[Insert Information Officer Email]
Telephone:
[Insert Telephone Number]
Important: This section should be completed before the policy is published.
18. COMPLAINTS
If you have a concern regarding how Goal Minder processes your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to lodge a complaint with the Information Regulator of South Africa, where appropriate.
The Information Regulator is the independent regulator responsible for monitoring and enforcing compliance with POPIA and PAIA.
Information Regulator
Website: Information Regulator of South Africa
Telephone: 010 023 5200
Email: enquiries@inforegulator.org.za
The Regulator provides services including POPIA complaints and security-compromise reporting.
19. PAIA
The Promotion of Access to Information Act 2 of 2000 (PAIA) operates alongside POPIA and provides a framework for access to information held by public and private bodies.
Goal Minder Trading & Projects should maintain and publish an appropriate PAIA Manual where required.
The Information Regulator provides templates and resources for PAIA Manuals for private bodies.
[Download / View Goal Minder PAIA Manual]
This link should only be activated once the company’s PAIA Manual has been prepared and uploaded.
20. CHANGES TO THIS PRIVACY POLICY
Goal Minder may update this Privacy Policy from time to time to reflect changes in:
Applicable laws and regulations;
Our business practices;
Website functionality;
Technology;
Data-processing activities.
The updated version will be published on this website with a revised “Last Updated” date.
21. CONTACT US
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.
Goal Minder Trading & Projects
149 A Elsburg Road
Germiston 1401
Johannesburg, South Africa
Telephone: 010 023 2383
Mobile: 074 502 7920 / 062 463 9188
Email: info@goalmindertrading.co.za
Website: www.goalmindertrading.co.za
YOUR PRIVACY MATTERS
Goal Minder Trading & Projects is committed to treating personal information responsibly and respecting the privacy rights of our customers, prospective customers, suppliers, employees and other individuals whose information we process.
Last Updated: 19 August 2026